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Online Migration: A Must-Have Customer Service...

Customer Relationship - Mar 29 2022

A complete and strong online migration is the customer service trend that many businesses are having a hard time achieving without the right services. Want to know how you can get one?

[INFOGRAPHIC] Customer Experience in 2021

Customer Relationship - Mar 03 2022

In 2021, the customer experience was changing every day, and COVID made sure that it will leave a permanent mark on it. Let’s explore these changes with this infographic.

Customer Feedback: 10 Reasons Why It's...

Customer Relationship - Feb 15 2022

Brands are striving hard to get better every day and customer feedback is a critical aspect of business growth. Read below to know why it is MOST IMPORTANT to assess customer feedback before anything.

This Holiday Season, Give Great Pleasure to...

Customer Relationship - Nov 11 2021

A holiday season is the best time to retain or gain customers by delighting them with the different methods possible. From gifting to strengthening your service team, you can apply these 6 practices.

Cloud Telephony for Local Cable Operators to...

Customer Relationship - Oct 22 2021

Satisfying customers, increasing sales, and growing your reputation are all that a Local cable operator needs. Read this article to know how can you do that.

Customer Service Recovery Strategies For...

Customer Relationship - Sep 14 2021

Troubles are inevitable, and every business will face them once in a while. Once this happens, it usually affects the customers. Resulting in angry and upset customers. With this article, you can know

Tips To Get Your Customer Service Just Right

Customer Relationship - Aug 10 2021

Every good company wants to provide excellent customer service, but it’s not always easy to balance that with other business needs and goals. Read this article to get the best tips for your customer

Ways to Make The Best Customer Interaction

Customer Relationship - May 01 2021

Every time a customer tries to contact a business, they have high hopes, hopes of getting a better and detailed response within a day or two.

Importance of Personalized Customer Service...

Customer Relationship - Apr 29 2021

We can say, customer service meets your customer's needs. Your business can have a lot of product/service lines. However, if your customer has expectations of your brand, it is your responsibility.

Featured Articles

160 Number Series: TRAI's Way to Fight Spam Calls

Spam Calls - Aug 12 2024

Discover how the 160 Number Series by TRAI offers an innovative solution to combat spam calls, enhancing your phone security and reducing unwanted interruptions.

The Impact of Voice Search on IVR Design:...

IVR Phone Integration

More Category Includes

- Jun 05 2024

Explore the impact of voice search on IVR design and learn how to optimize user journeys for voice-first interactions, enhancing customer experience and engagement.

The Role of Click-To-Call in Multichannel...

Business

More Category Includes

- Feb 13 2024

Explore the power of Click-To-Call in enhancing multichannel customer support. It's time to streamline communication and boost customer satisfaction effortlessly. Learn more!

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