Refund Policy

Sarv Refund Policy

At Sarv, we strive to provide reliable and effective communication solutions to our customers. If you are unsatisfied with our services, you may be eligible for a refund as per the terms outlined below.

Eligibility for Refunds

• Refund requests must be submitted within 15 business days of the purchase or payment date.
• Only unused credits/credit value or prepayments are eligible for refunds. However, application rental fees for the duration of the active subscription will be deducted.
• Refunds are not applicable for services already rendered or for any usage fees incurred.
• Proof of payment and relevant transaction details are required to process a refund request.

Non-Refundable Scenarios

• Services terminated due to a breach of Sarv’s Terms of Service.
• Credits provided as promotional offers or goodwill gestures.
• Subscription fees for completed billing cycles.
• Whatsapp Marketing Services.

How to Request a Refund

• Contact our support team at accounts@sarv.com & support@sarv.com with your account details and reason for the refund.
• Our team will review the request and notify you of the decision within 7 business days.
• Approved refunds will be processed to the original payment method within 15 business days.

Changes to the Policy

Sarv reserves the right to modify this policy at any time. Updated policies will be communicated through our official channels.

Contact Us

For questions or concerns,

email to us at sales@sarv.com

or

call us at 9111-9111-00 / 1800-123456-001.