Here's a potential timeline for how AI agents focusing on their ability to take over tasks and eventually entire roles:
Customer Support, Medical Report Examination, Software Development(Addon, Integration & Patches), Data Entry & Processing, Scheduling & Appointments, Content Generation, Email Management, Customer Service Management, Sales Assistance, Basic Legal Review, HR Operations.
2024
Creative Work, Software Development, Marketing Strategy, Legal Advice & Case
Review, Healthcare Support.
Executive Decision-Making, Creative Arts, Full Healthcare AI,
Autonomous Scientific Research,
Policy Making & Governance.
Advance Software Development, RFP Management, Project
Management Support, Advance
Data Analysis, Financial Advisory
Product Development, Complex Software Engineering, Strategic
Decision-Making, Human Resources Management, Healthcare Diagnostics & Treatment
| Provider | Sample Size | Time to STT |
|---|---|---|
| Sarv | 10 Sec | ~80 ms |
| 10 Sec | ~300 ms | |
| Microsoft | 10 Sec | ~300 ms |
| Whisper | 10 Sec | ~500 ms |
Book appointments via chat or voice Automated reminders and follow-ups Answer FAQs about symptoms or services
Product recommendations and search Order tracking and return assistance 24/7 support for shoppers across channels
Balance inquiries & transaction alerts Loan or credit card eligibility screening AI-assisted onboarding with KYC automation
Booking and itinerary management Instant updates on cancellations or delays Multilingual guest support
Citizen query handling (e.g., tax, ID, utility) Public announcement dissemination Complaint resolution tracking
Admissions and course info automation Class reminders and attendance updates Student support for FAQs and grading info
User can dial the AI agent’s number and start asking questions just like a normal conversation with a human agent.
This can be integrated into website or with WhatsApp Chat bot so that customers can reach you anywhere.
You can host your own or get a new one.
NLP/NLU Speech AI Layer for conversion
For all the call handling, monitoring, and analytics
To enable AI model to fetch relevant data
To send response over SMS or WhatsApp
To convert text to speech and speech to text
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