An Auto Dialer is intelligent software that automatically dials numbers from your uploaded bulk contact lists so your agents don’t have to do it manually.
Instead of wasting time on unanswered calls, it connects your team only with people who pick up, saving hours and letting your agents focus on selling, building relationships, and closing deals.
Deepcall handles the dialing and filtering while your team handles the important part - turning prospects into customers.
Uses smart algorithms to dial multiple numbers ahead of agent availability, minimizing downtime by predicting when agents will be free.
Large teams handling high-volume campaigns like telemarketing, insurance, or collections.
Perfect for high-volume campaigns - telemarketing, collections, insurance, and large-scale lead outreach to keep agents talking and conversions rising.
Highest call volume and agent utilization, reduced idle time.
It can impact customer experience if improperly configured.
It dials one number per available agent, ensuring a live connection before moving to the next call and avoiding abandoned calls.
Smaller teams or those in compliance-sensitive environments that prioritize customer experience.
Regulated industries such as healthcare, legal, or finance, where adherence to rules and careful handling of calls is essential.
Reduces dropped calls and enhances customer satisfaction.
Lower call volume than predictive dialing and a slightly slower pace.
Agents get full access to detailed contact information before dialing, enabling them to review the lead and decide the best approach.
High-value leads, complex sales, or personalized support where context and quality are more important than quantity.
Enterprise sales, customer service cases that need preparation, or industries requiring highly personalized conversations.
Highly personalized calls, stronger engagement, and minimized risk of irrelevant outreach.
Fewer calls per agent compared to automated dialing methods.
The power dialer automatically dials the next number from a contact list as soon as an agent finishes their previous call. Unlike predictive dialers, it maintains a steady and manageable call flow, ensuring agents never miss a lead or feel rushed.
Small to medium-sized sales teams, telemarketing campaigns, and support teams that prioritize steady outreach over mass calling.
Use a power dialer when you want to maintain consistent call pacing and ensure each customer interaction gets full attention—ideal for sales follow-ups, renewal reminders, and appointment scheduling.
Simple setup, steady workflow, improved call quality, and better agent control over each conversation.
Lower call volume compared to predictive dialers, as it doesn’t use AI pacing or simultaneous dialing.
Dialer Mode | Call Flow | Ideal Team Size | Best Use Cases | Pros | Cons |
---|---|---|---|---|---|
Preview Dialer | Agent reviews contact before dialing | Small to large | Enterprise sales, personalized support | High engagement, personalized interaction | The agent spent time reviewing, leads to Lower calls per hour |
Predictive Dialer | Dials multiple numbers ahead of agents | Large | High-volume telemarketing, collections | High efficiency, reduced idle time | Possible abandoned calls, complex setup |
Progressive Dialer | Dials one per available agent | Small to medium | Compliance-focused, sensitive industries | Reduces dropped calls | Lower call volume |
Power Dialer | Automatically dials next number from the list once the current call ends. | Medium to large | Inside sales, outbound campaigns, follow-ups | Improves call volume with better agent control | Less predictive; idle time may increase slightly |
Auto dialer solutions help sales teams connect smarter and faster while keeping operations compliant and efficient. Here’s why teams choose Deepcall auto dialers, based on industry-leading features:
The system automatically re-dials numbers that were unavailable or asked to callback, meaning every potential lead gets another chance and missed opportunities are minimized.
Dialers can set business hours and custom calling windows per region, ensuring teams reach prospects when it’s most effective.
Easily assign user roles, control access, and keep data secure for large or distributed sales teams.
Most dialers support Do-Not-Call (DNC) list management and regulatory controls to keep every call compliant and protect reputation.
Track calls, monitor performance, and spot trends in real time — so your team can optimize outreach and improve results instantly.
Supervisor tools allow silent monitoring, whispering, and Barge-in calls to help agents close deals and maintain quality standards. Supervisors can provide instant feedback, support agents in real time, and maintain high service standards through live call monitoring.
Integrate with popular CRMs and sales solutions- creating unified workflows and automating reporting and lead scoring.
Displaying verified phone numbers can boost answer rates and earn trust, making outreach optimal.
Automatically connect customers to the same agent during follow-ups, reducing repetition and building customer loyalty.
Enable agents to seamlessly switch between multiple telephony providers for improved call connectivity and reliability.
Record all important conversations for training, compliance, or review purposes with easy access and management.
Protect privacy by masking phone numbers during calls to safeguard customers.
Set performance targets for agents and track progress to identify top performers and optimize sales efforts.
Assign different roles and access rights to users, ensuring data privacy and controlled system management.
Label and categorize calls to better organize and analyze communication histories.
Label call outcomes to help optimize workflows and ensure no lead or opportunity is missed.
Enjoy effortless, intelligent dialing with DeepCall.