CX-AI Cloud Contact Center With AI 
Ensure flawless support while implementing intelligent customer engagement and flexible operational growth with Sarv’s cloud contact center solutions so you can exceed customer expectations — every time.
Deliver consistent service across channels by integrating AI tools that ensure smooth transitions and cohesive customer journeys.
Utilize natural language processing (NLP), speech analytics, and predictive AI to enhance customer interactions and agent efficiency.
Safeguard sensitive customer information with robust encryption, adhering to global standards like GDPR and HIPAA, backed by regular audits.
Empower agents with AI-driven insights and real-time suggestions, enabling faster resolution and higher satisfaction rates.
Automate routine tasks, deploy chatbots & virtual assistants, and leverage predictive insights to personalize every interaction.
Enable 24/7 support with remote agents working across time zones for a consistent customer experience.
Add agents, new channels or expand during high-volume periods without significant infrastructure changes or investment.
Move from CapEx to OpEx; reduce hardware, facility and maintenance costs. Pay only for what you use.
Voice, email, chat, SMS, social media all in one place so agents have full customer context.
Monitor KPIs in real time, analyse sentiment, and generate reports to refine operations and boost first call resolution.
Long, hardware, setup, maintenance heavy
Fixed capacity, expensive scale-ups
High upfront capital costs + maintenance + staffing
Location constrained; limited remote work
Slow, requires manual upgrades
Less real-time, more manual
Fast setup, no hardware needed on client site
Elastic, you add capacity when needed
Subscription or usage-based; lower overhead
Fully remote / hybrid friendly
Continuous updates; new features rolled out seamlessly
Real-time dashboards, AI analytics, proactive improvements
Direct customers to the right agent or department automatically; reduce wait times.
Handle FAQs, routine issues, freeing agent time for complex queries.
AI suggestions during calls, sentiment detection, speech analytics to help agents respond better.
All interactions, across channels, in one dashboard so agents never lose context.
Build workflows, configure outbound & inbound campaign flows tailored to your business.
Live dashboards, agent performance metrics, call trends, customer satisfaction scores.
Encryption, role-based access, audit trails, compliance with industry regulations (GDPR, etc.).
Agents can log in from anywhere; cloud-based software makes remote operation smooth.
Explore the hidden potential of your cloud contact center with AI and boost the customer satisfaction.
Smart routing and AI-powered agents for faster resolution times. Unified Support across chat, email, voice & social.
Outbound campaign automation, follow-ups, lead scoring & timely outreach to drive lead conversions.
Resolve order queries, manage returns, upsell/cross-sell through unified channels.
Collect feedback/surveys, run sentiment analysis, deliver consistent service levels even with distributed agents.
Sahaj Path Knowledge Foundation (not-for-profit) aims to develop the technology and content which will make quality education accessible for rural students. Quality education is the foundation of sustainable development.
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ITM (Institute of Technology and Management) Group of Institutions established ITM University Raipur, Chhattisgarh in 2012 with Management & Engineering programs.
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With servcies like Cloud Telephony, Tollfree Number and SMS, Sarv.com served Narayana and resolved its problems regarding call recording, tracking, controlling call traffics and other. Read the full story of our success.
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Dainik Bhaskar Group is Urban India's #1 newspaper group and has 5 newspapers with 65 editions. The group has a readership of 2.05 crores.
Read Story " Hello, Thank you for this suggestion Services (Automated Calls) very helpful To Our University !!!!! and Also Nice Supporting Staff."
" Sahaj Path developed a great relationship with Sarv and their support in all aspects with a powerful suite of tools that helped Sahaj Path to handle entire inbound & outbound traffic easily. The variety of the platform is easy to use. Sahaj Path always look Sarv as partner not just a service provider. "
" I am using Missed call services of Sarv from last 3 years and it is running extra ordinary . Sarv team is very supportive and attend our queries 24*7. Sarv Director is dynamic and always ready to take challenge and work on new technologies which is running in Market. "
CX-AI Solutions With AI 
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