The Shivar Foundation, also known as Shivar Sansad, is a Maharashtra-based NGO that works to prevent farmer suicides and support rural communities. Founded in 2014 by Mr. Vinayak C. Hegana, it operates across 14 districts in Marathwada and Vidarbha. With Sarv’s IVR and Call Center Solutions, Shivar improved its responsiveness, streamlined communication, and ensured timely assistance to farmers in need.
Shivar Foundation, also known as Shivar Sansad, is a Maharashtra-based NGO dedicated to preventing farmer suicides and promoting rural welfare. Founded in 2014 by agriculture graduate Vinayak C. Hegana, the organization operates across 14 districts in Marathwada and Vidarbha, focusing on farmer counseling, mental health, and sustainable agriculture.
Industry
NGOOffice Headquarters
Maharashtra, IndiaFounded
2014Challenges faced by Shivar Foundation (Shivar Sansad):
Solutions that helped them overcome these challenges:
Reasons why most brands are putting their trust in the solutions we are offering?
Integrated IVR and Call Center Solutions into a single, easy-to-use interface.
Enabled multiple simultaneous calls without manual intervention, improving response capacity.
Provided live call logs with detailed reports and access to call recordings.
Delivered analytics dashboards for tracking, insights, and decision-making.
Ensured uninterrupted operations with proactive maintenance and technical assistance.
Experience delivering scalable communication solutions for NGOs, public welfare, and rural support initiatives.
Easily handles high call volumes and simultaneous interactions during peak demand.
Provides accurate data tracking and visibility for better operational planning.
Dedicated support ensures uninterrupted service and proactive issue resolution.
Empowered the team to assist farmers instantly through automated call routing.
Enabled real-time tracking, reporting, and data-driven decision-making.
Eliminated manual processes, saving time and improving operational flow.
Ensured every farmer’s call for help is answered promptly and effectively.
