Case Study
Bhargav Ayurveda

Making Calling Flexible for Ayurveda Care

Founded in 2001, Bhargav Ayurveda delivers authentic, 100% pure ayurvedic solutions focused on curing health issues from the root. Their philosophy—“Swasth Kaya, Nirogi Man… Hamara Paryas, Aap Ke Sang”—reflects their dedication to holistic healing and customer care.

bhargavayurveda
Related Stats

Size of the Client Business We Are Managing

  • 5,000 Point of Sales
  • 13 Kiosks
  • 20+ years Expertise
bhargavayurveda

Bhargav Ayurveda, established in 2001, offers pure Ayurvedic remedies focused on holistic healing and long-term wellness.

bhargavayurveda.com

Industry

Healthcare

Office Headquarters

Gujrat India

Founded

2001

The Challenges Faced

The problems they were having before joining hands with Sarv.

  • As Bhargav Ayurveda grew, so did the volume of customer calls. With a limited team in place, managing high call traffic became increasingly difficult.
  • Operators often found themselves juggling multiple calls, leading to long wait times and missed inquiries. Each missed call meant a lost opportunity and a potential dip in customer trust.
  • To maintain their growing customer base, they needed a smart and efficient system to handle calls without overwhelming their team.

What We Offered

Solutions that helped them overcome the pain points.

Cloud IVR with auto call routing

Intelligent call forwarding

Real-time call tracking & management

Why Sarv

Reasons why most brands are putting their trust in the solutions we are offering?

  • Brief of Solution We Offered

    Cloud-Based IVR System

    Cloud-Based IVR System

    Automatically routes incoming calls to available agents, reducing wait time.

    Smart Call Routing

    Smart Call Routing

    If one agent is busy, the system forwards the call to the next available person.

    Timed Ring Strategy

    Timed Ring Strategy

    Ensures seamless switching between operators with smart ring intervals.

  • What Makes Sarv Capable

    Smart Routing Engine

    Smart Routing Engine

    Manages multiple calls efficiently with minimal wait time.

    Cloud Flexibility

    Cloud Flexibility

    Seamlessly scales communication needs as your business grows.

    All-in-One Platform

    All-in-One Platform

    Unified voice, video, chat, and email in one place.

    Customer-Centric Approach

    Customer-Centric Approach

    Ensures, personalized service with customer-first communication design.

  • What We Offered Extra

    Call Monitoring Dashboard

    Call Monitoring Dashboard

    Track calls in real time and assess team efficiency.

    Load Balancing

    Load Balancing

    Distributes calls evenly to avoid burnout or delays.

Customer Satisfaction

Trusted by over 50,000 companies of all sizes

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