DETEL, a brand under SG Corporate Mobility Pvt Ltd, is known for its affordable, high-quality mobile devices and strong commitment to the Make in India initiative. It revolutionized the industry by launching the world’s most economical mobile phone.
Industry
ElectronicsOffice Headquarters
Gurgaon IndiaFounded
1991The problems Detel encountered before partnering with us.
Solutions that helped them overcome the pain points.
Reasons why most brands are putting their trust in the solutions we are offering?
A centralized platform to manage all incoming and outgoing calls efficiently.
Ensured uninterrupted customer support with seamless call routing.
Provided detailed logs of answered, missed, and partially missed calls.
Allowed DETEL’s team to review and improve customer interactions.
Integrated thank-you and feedback messages after each call.
Enabled agents to make notes during live calls for improved follow-up efficiency.
Expertise in managing customer interactions for enterprises with high call volumes.
Successfully provided solutions to businesses across diverse industries.
Ensured DETEL’s customer service operations could handle surges in demand effortlessly.
Delivered a budget-friendly, highly efficient platform.
Ensured customer-agent interactions remained confidential.
Improved accessibility for customers across India.
Allowed seamless call redirection to the right department.
”We have been using Sarv Cloud Telephony Tollfree services for the last 2 years, it's very user friendly & fulfilled all our requirements. I would appreciate Sarv's after-sales services. They are just a call away 24x7. Sarv means you think something you will get the solution. Thanks to Sarv.com & its team.”