Home

To Grow Your Brand and Ace the Competition - Empower Your Customers [Infographic]

In the age of today’s highly aware and digitally empowered customer, the one factor that can set you apart from your competitors and strengthen your brand image is customer experience.
 

By 2020, customer experience will be a bigger differentiator than price and product. What does that mean to your business?
 

Well, it means that people will be ready to buy from you even if your product is priced more than the average, as long as you offer them an exceptional customer experience.
 

86% of buyers will pay more for a better customer experience.
 

Now, offering an exceptional customer experience involves a number of factors. You need to be available to help the customer at every step of their purchase journey and also, you need to enable the customers to help themselves.
 

Today’s customers take great comfort in their autonomy and increasingly want to solve their problems themselves.
 

That is why Gartner predicts that by 2020, customers will manage 85% of their relationships with a business without any human interaction.
 

The consensus is clear – to give your customers a great customer experience, empower them to help themselves.
 

Here’s an insightful infographic to help you gain a better perspective of the wide spectrum of self-service options and how you can make the best of them.
 

Check this out:
 

customer-experience-infographic

Related Posts
101 Actionable Email...

Are you confused that how to make your email marketing compelling and from where you need to start? In this guide,...

Kaushik08 Jan, 2021
0
How to Build Email List...

​​​​​​​Do you ever find yourself thinking about how to build a healthy email list quickly to boost the...

Ranjeet Singh03 Mar, 2017
0
Learn How to Make your...

Email marketing is the most cost effective method which never grow old. All what we need is to connect all elements...

Preeti Kaushik04 Mar, 2017
0

Want Actionable Email Marketing Tips That Actually Work?

Sign up below to get access to email marketing best tips and insights
we only share with our subscribers.

We guarantee 100% privacy. Your information will not be shared.