It is a personalized interface that allows users to view, analyze, and manage key metrics and data relevant to their specific needs or operations. It provides real-time insights and actionable information in a visual, user-friendly format.
Perspective in Call Center Solutions
Displays agent performance, call analytics, and campaign statuses.
Helps in decision-making by providing quick access to KPIs.
Allows customization to prioritize data relevant to specific roles (e.g., supervisors, agents).
Enhances operational efficiency by centralizing critical insights.
