Live IVR Design

Create IVR scripts as per current needs instantly

Mouse Icon

Ringtone

Get started IVR with a ringtone to listen Caller

Answer Call

Caller can anwser the call automatically

Announcement

Caller will receive an announcement when we ensure message

DTMF (Key Press)

Press the keys for the caller activity in ivr

Call Transfer

Call will be transfered to the English department

Call Transfer

Call will be transfered to the Hindi department

Hangup

Phone cut the automatically when ivr script run

Webhook

The script run and thank you SMS send

IVR Flow Header IVR Flow Design

IVR List 10

IVR Id Title Assigned DID Create Date Status View Edit
#137 IVR Sales 9988776655 31-Jan-2017 Active Edit IVR
#210 IVR Support 7788554422 31-Jan-2017 Active Edit IVR
#211 IVR Toll Number 18002002004 07-Feb-2017 Active Edit IVR
#100 IVR Conference 9988112211 11 Nov, 2016 InActive Edit IVR
#50 Main IVR 7744225599 11 Nov, 2016 Active Edit IVR
#30 IVR Other 18002002003 11 Nov, 2016 InActive Edit IVR
#10 IVR Sales 8899335566 11 Nov, 2016 Active Edit IVR
Build in minutes
Build in minutes

Combine as many of our powerful IVR modules as you like, to create your ideal call flow from start till finish

Change in seconds
Change in seconds

Update components and re-route customers instantly so that your IVR is always up to date and benefit your business

Unique solutions
Unique solutions

You can even add custom audio messages by uploading your own recordings or using our Text-to-Speech (TTS) converter

Personalized Greeting
Personalized Greeting

Record a custom greeting and play it to your caller at any point during a call flow to add a humanly and personal touch

Plug and Play Modules

Combine our powerful modules to supercharge your IVR

Announcement

Caller will receive an announcement when call is answered. Message in the announcement can be set in 3 ways - Voice, Text to Speech and API call by Webhook.

DTMF (Key Press)

During the call the option of key press is open to navigate to target place. Example: Press 1 for Sales, Press 22 for Accounts etc.

Webhook

The APIs which are integrated with the system to send data to server and receive the data from server whenever required.

Call Transfer

During the call is running, webhooks can be used to fetch the data which can further be used while call is running.

Ringtone

It is a type of announcement which is executed before the call is answered. It inherits certain features of announcement as well like TTS, webhook etc.

Answer Call

During the flow of complete IVR, decide the point where you need to answer the call. Decide the modules you want to use before or after the call is answered.

Personalization in IVR for caller

The evolution of better customer experience with unique and informative IVR System

Every individual customers seeks personalized attention. It is also necessary for all vendors to make their customers feel special by greeting them for example their Name. This is the best way to earn loyalty and regular visits from them.

Charm your customer by acknowledging the name “Hi Riya, Welcome to Sarv.com”

Personalization in IVR for caller

Dynamic Announcements Dynamic Announcements

Announcement

Dynamic Tags

Phone Number of Caller {{%%CALLER_NUMBER%%}}
Bunch Id of record {{%%BUNCH_ID%%}}
Response from WEBHOOK {{#4%%WEBHOOK_DATA%%}}
Response from DTMF {{#5%%DTMF_INPUT%%}}


Call Recording

Record all your incoming/inbound and outgoing/outbound calls. Live calls recordings can be paused, resumed and even stored to listen anytime to ensure the quality standards.

Call Recording
Recording Bar
Inbound and Outbound Call Recording
Inbound and Outbound Call Recording
Pause and Resume Recordings
Pause and Resume Recordings
Listen to Call Recordings at Any Time
Listen to Call Recordings at Any Time


Call Transfer

Transfer your calls, no matter where you are

Call Transferring/forwarding is potential for people who are busy focusing on their business and need to have their phones professionally managed and routed to available professional.Transfer Your Live Calls using our module.

Priority Routing
Time Saving
Easy Configuration
Call Transfer Sender
Call Transfering Call Transfering
Call Transfer Receiver

Call Schedule/Reminder
Call Schedule/Reminder

We handle scheduling so you can focus on your business

Call Schedule/Reminder Call Schedule/Reminder
Product presentation added by Micael James
January 20, 2016
2:00 PM - 3:00 PM
Call drop added by Admin
March 02, 2015
2:00 PM - 3:00 PM
CRM Report

Never Miss a Lead Again

Go ahead, prepare your to-do list and leave the remembering part to us. This tool will ensure sending notifications, scheduled calls and lead management.

You’ll never worry about forgetting your to-do’s again with our business lead management system. Get notifications, call on schedule, and manage your leads. Our best lead management system help you to effectively take care of your clients. Boost revenue and enhance the customer experience.

Music on Hold
Music on Hold

Do not bore your customers while your executive is busy on another call. Music on Hold will activate a waiting music while on hold.

Choose music and messages to play based on time, day & caller ID
Retain more callers with music optimized for mobile devices
Customize each extension with its own selection of music and messages

Text to Speech

Addition of this tool made the overall process much quicker wherein one can simply type and convert the text into a voice recording and you are all set to use it.

Record your text content

Record your text content

Type your content in text block and record the message to be played in your campaign.

Text to Speech
Choose Speech Language

Choose Speech Language

You can choose the language either English or Hindi with male or female voice audio.

A powerful mobile app that
fits in your pocket

Cloud Telephony mobile application for android add more ease in operation and monitoring anytime, anywhere around world. adding, editing, deleting all made easy through app.

Download the App