cloud cloud cloud

How to Create Your Call Center

Just four steps to finish a promising call center without any hassle

user
Email

Password

* * * * * *

button
ppinter
Signup to a website

Request a free trial from the Sarv website. An expert will then help you create your Sarv account.

pointer
Choose the Number
button
Search Results:
Select a plan according your need
Numbers
Plan 1
Plan 2
Plan 3
8824466656
8955445155
1800-200-2000

pointer
Purchase a Number

With your complimentary Sarv credit, purchase a new phone number for the country and area code of your choice. Pick from over 41 countries!

pointer
List Of Module
  • Announcement
  • DTMF (Key Press)
  • Webhook
  • Call Transfer
  • Ringtone
  • Hangup Call
  • Answer Call
phone 1800-200-2000
Ringtone
Ringtone Started
Announcement
Announce
DTMF
Key Press - 1 & 2
dtmf
Call Transfer
Transfer to Agent
Answer Call
Conference
Hangup
Call Ended
Configure IVR System

After adding agents with their roles access. Start to create your IVR system with the help of modules, you can customize your ivr as per your needs.

phone
welcome Welcome Greetingsmiley
Input
step
Call forward to departments on the basis of user input
callforward
agent
Support
agent
Sales
agent
Enquiry
Make and Receive Calls

Test out your new call center campaign by using the in-browser keypad to place a call. Once the call is over, you can select a disposition code and add a note to the call log

Powerful Analytics Dashboard

A dashboard that saves your time with all the statistics visible at one platform

  • Total DID

    Check the available DID number list
  • Todays Call

    Daily statistics of all calls made by agents
  • Agent Online

    Status of individual agents who are available
  • Active Call

    Trace the running call and path it follows
  • Modules List

    Check the list of all modules added in plan
dashboard

Live IVR Design

Create IVR scripts as per current needs instantly

Live IVR Flow

Get Toll-Free Numbers Instantly

We have thousands of available numbers across the globe

get answer calls in
PC & Laptop

Your PC & Laptop

Location
Smartphone

Your Smartphone
(Android/iOS)

Others Phones

Any phone
(no Internet required)

Advanced Routing

Route callers to the right agent, team or department based on custom criteria

Laptop Statistics Location Map Location Map Location Map Location Map Location Map Location Map Location Map
Agents
Agents
Agents
Agents
Telephone Icon Phone Icon Telephone Icon
Automatic Call Distributor

Automatic Call Distributor

Manage incoming calls and route to agents based on IVR selection, working hours and agent skills to optimize caller’s experience.

Skills-Based Routing

Skills-Based Routing

Match your caller requirement to the most qualified executive and transfer the call to same executive to ensure resolution in one call.

Forward-to-Phone

Forward-to-Phone

Executive when present remotely can handle calls by forwarding option on mobile phones, landlines or SIP phone.

Ring Groups

Ring Groups

Ring multiple agents at once to distribute the incoming calls in the manner that best suits your business needs.

Empower Agents

Create a Better Customer Experience

Working hours of Agents

Permission based Agent Access

Assign Group to Agent

Monitoring and Reporting

Dozens of Analytical Reports

Instant Preview on Mobiles

Interact with your website visitors anytime, anywhere - and you never miss a lead

Google Play

txt file
xls file
csv file
contact contact contact
contact contact contact
scale pen
list list list list mouse mouse button button
Create
Import
Export
Contact List management

Store your subscribers in contact lists and manage them easily

Learn More
wallet wallet money Wallet
2
Call Transfer
5
Ringtone
8
Answer Call
Announcement
DTMF Keypress
Webhook
Wallet Deduct Report

Check your deduction logs that has been deducted from modules

Learn More
Voicemail Transcription
Upload an audio file, record and play a personal message & more

IVR Survey

IVR Conference

IVR Other

Inbound Sales
Capture every opportunity with inbound lead response

of missed calls won't try again

of callers hang up on voicemail

hang up when on a long hold

All Features