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Technology News

Boost Leads and Conversions with Click-to-Call Solutions

Looking to boost your company’s productivity and revenue? You’re not alone—most businesses today face the same challenge. Despite the growth...

• BY Sarv
• September 16, 2025
• 0 Comments

Online Marketing

Understanding Customer and Product Based Marketing Strategies

Marketing strategies are changing with time. Different strategies have their focus on different goals. Marketing strategies have always been revolving around its...

• BY Sarv
• September 15, 2025
• 0 Comments

Technology News

Call Connect Rate vs Contact Rate: What Really Matters for...

Introduction In the world of outbound sales and call center operations, understanding metrics is crucial. Two terms often cause confusion:...

• BY Sarv
• September 15, 2025
• 0 Comments

Hosted IVR

Making Banking Smarter with IVR Solutions

In today’s fast-paced world, banking customers expect instant, round-the-clock access to services without waiting in long queues or rushing to...

• BY Sarv
• September 12, 2025
• 0 Comments

Online Marketing

The ultimate guide to automated outbound call center services

For many organizations, contact centers act as their ultimate contact points. Today, customers can use different ways to communicate with...

• BY Sarv
• September 12, 2025
• 0 Comments

Hosted IVR

Outbound IVR used to Manage In-House Business Call Centers

Outbound IVR manages the multiple IVR campaigns together for the betterment of the in-house call centers for businesses. It proactively...

• BY Sarv
• September 12, 2025
• 0 Comments

Cloud

Comprehensive Guide to Drop Call Abandonment Rate in Contact Center

The call abandonment rate is a powerful KPI for measuring the effectiveness of a contact center. It can help you...

• BY Sarv
• September 12, 2025
• 0 Comments

TollFree Number

1800 Toll Free Helpline Numbers for Customer Care

Toll-Free Number services in India is used for giving customer support, which is free from the customer’s end. The charge...

• BY Sarv
• September 5, 2025
• 0 Comments

Cloud

8 Best Practices for Call Queue Management in Contact Centers

Call queue management is a concept prevalent in contact centers that is vital for enhancing the experience and better customer...

• BY Sarv
• September 4, 2025
• 0 Comments