Technology News Boost Leads and Conversions with Click-to-Call Solutions Looking to boost your company’s productivity and revenue? You’re not alone—most businesses today face the same challenge. Despite the growth... BY Sarv September 16, 2025 0 Comments
Online Marketing Customer-Based vs Product-Based Marketing: Which Strategy Drives Sustainable Growth? Every successful business faces a fundamental question: Should we focus on perfecting our product or understanding our customer first? This... BY Sarv September 15, 2025 0 Comments
Technology News Call Connect Rate vs Contact Rate: What Really Matters for... Introduction In the world of outbound sales and call center operations, understanding metrics is crucial. Two terms often cause confusion:... BY Sarv September 15, 2025 1 Comment
Hosted IVR Making Banking Smarter with IVR Solutions In today’s fast-paced world, banking customers expect instant, round-the-clock access to services without waiting in long queues or rushing to... BY Sarv September 12, 2025 0 Comments
Cloud What Is an Inbound Call and Outbound Call? Complete Guide... Every business, whether small or enterprise-level, relies on communication — and most of it happens through calls. In today’s connected... BY Sarv September 12, 2025 0 Comments
Hosted IVR Outbound IVR used to Manage In-House Business Call Centers Outbound IVR manages the multiple IVR campaigns together for the betterment of the in-house call centers for businesses. It proactively... BY Sarv September 12, 2025 0 Comments
Cloud Comprehensive Guide to Drop Call Abandonment Rate in Contact Center The call abandonment rate is a powerful KPI for measuring the effectiveness of a contact center. It can help you... BY Sarv September 12, 2025 0 Comments
TollFree Number 1800 Toll Free Helpline Numbers for Customer Care Toll-Free Number services in India is used for giving customer support, which is free from the customer’s end. The charge... BY Sarv September 5, 2025 0 Comments
Cloud 8 Best Practices for Call Queue Management in Contact Centers Call queue management is a concept prevalent in contact centers that is vital for enhancing the experience and better customer... BY Sarv September 4, 2025 0 Comments