Latest Articles by : Preeti Kaushik 98 Posts
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This Festive Season Up Your Customer Service Strategy to Grow Big
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Festive season means sales and workload on agents. Businesses can eliminate all barriers with cloud telephony solutions. Light up your Diwali with high employee productivity & customer satisfaction.
Learn About Customer Experience Optimization for Your Contact Centers
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Optimizing customer experience is a valuable investment made by contact centers to drive seamless communication across all channels.
How to Get Started with SMS Marketing: A Strategic Approach
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SMS marketing is an underrated marketing tool that so many businesses have ignored to master but can do a lot when used strategically.
Open-Ended Sales Questions to Get Your Prospect Talking
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Open-ended questions are the best bet a salesperson makes to make the prospect talk. This practice creates an open conversation that can bring a lot of information to the table.
Virtual Numbers - The Ultimate Guide to Help Your Business
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Virtual Numbers is a business phone number that is not restricted to a location or device. Which makes it flexible and scalable for all size of businesses. If you want to learn more about it, this is
[INFOGRAPHIC] Customer Experience in 2021
In 2021, the customer experience was changing every day, and COVID made sure that it will leave a permanent mark on it. Let’s explore these changes with this infographic.
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Sarv is an easy to use and reliable platform for EFFECTIVE VIRTUAL ELECTION RALLY
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Let your election rallies thrive with the power of cloud communications. Reach a mass audience and track your growth without any hassle. Wanna know how? Click the link below!!
Cloud Contact Center to Transform Customer Interaction
Now integrates multiple communications channels into a single system so that agents can communicate with customers or clients easily. Cloud Contact Center is the solution!!
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Skills To Master by Every Sales Development Reps
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Every Sales Development Representative needs some skills to stand out from the crowds and keep their customers happy and engaging. This helps them create a loyal and reliable customer base.
Tips for Pitching Your Investors
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Investors can help a person with the idea with all the financial problems. Pitching your investor can solve serious cash problems of the business. So, if you are planning to go with pitching, you n
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Audio Conferencing: Types, Benefits and Advantages
Whether in a business or not, communication is the bridge that helps you engage with your colleagues, teams, and customers to excel.
Importance of Personalized Customer Service for Your Business
We can say, customer service meets your customer's needs. Your business can have a lot of product/service lines. However, if your customer has expectations of your brand, it is your responsibility.