TAFE – Tractors and Farm Equipment Limited, is an Indian tractor major incorporated in 1960 at Chennai, with an annual turnover of INR 93 billion (2014-15). The third-largest tractor manufacturer in the world and the second largest in India by volumes, TAFE wields about 25% market share of the Indian tractor industry with a sale of over 150,000 tractors (domestic and international) annually.
TAFE's partnership with AGCO Corporation and the Massey Ferguson brand for over 58 years is a stellar example of its commitment to building long-term relationships with its stakeholders, through fair and ethical business practices. TAFE is also a significant shareholder in AGCO Corporation, USA – a US $9.4 billion tractor and agricultural equipment manufacturer.
TAFE Punjab team was searching for a solution where they can convey and update their message to TAFE dealers and farmers and then they collaborated with Sarv.com in 2018.
After a view of all the challenges, our team offered automated IVR voice call as the ultimate solution to all the problems. Under this solution that we provided them in order to succeed.
Now TAFE is conveying their product’s update, service alert and other activities information through our Voice solution. It is a great pleasure to be part of their successful business model by providing
Voice service as a solution.
This Voice Message Broadcast helped us in conveying our message to our customers well.Overall experience was good operating the user interface.