Supporting Shri Ram Finance Corporation
with SMS and Voice SMS Services

Shri Ram Finance Corporation Pvt. Ltd., SRFC, is one of the leading non-banking finance company (NBFC) and gives financial support in terms of Life Coverage, Medical Coverage, Mutual Funds, Motor Insurance, Home Loans, Personal Loan.

Services Used

SMS Voice SMS IVR Solution
Hurdles We Have To Deal With

Before introduced its SMS and Voice SMS services to SRFC, they were dealing with several challenges. The following are the glimpse of those challenges.

  • Send promotional SMS on Events
  • Send a Thank you message on Policy Purchase
  • Send Policy details
  • Send reminder Voice SMS for Policy Premium
  • Send Survey Voice Calls to capture feedback
  • To Send awareness SMS to Customers
  • Voice Call with IVR Solutions Making Hurdles Disappear provided SRFC one unified panel to do all the above tasks where they can send informative and promotional SMS to all their customers and dealers with a single click. Also, from the same panel, sending prerecorded voice calls are made easy for SRFC.

Provide Voice Call with IVR Solution wherein SRFC could do Bunch of calls and facilitate their customers to make long DTMF based selection where customers can input their policy number and vehicle number in case of Motor Insurance to know premium status and next due date through TTS announcement.

Words of Satisfaction

" Our customer service is regarded as one of the biggest perk about being a Shri Ram Finance and Sarv enable us to execute one on one service we're looking for. It's a kind software that is taking our business to different level. It has streamed line our customer support, a real pleasure to use. "

Ready to Get Started?

Enjoy the experience, Sarv is the right choice for you and your business!

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