Common Questions
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What is a difference between Promotional and Transactional SMS?
Promotional SMS: SMS which have objective to promote your product or services. Transactional SMS: SMS which are sent for your registered customer to pass any information.
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How many SMS I can send in a single time?
You can use unlimited contacts in a file to send SMS.
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How many contacts I can upload in a file?
You can use unlimited contacts in a file to send SMS.
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Do you provide SMS database for SMS sending?
We schedule SMS on our database
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Do you provide Database security?
Yes, Whole database of client is secure in panel.
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How many Transactional Templates I can add?
Unlimited templates you can add, its charge free.
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How many Sender id I can add?
Unlimited Sender Id you can add, its charge free.
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How much time it will take to approve a Caller Id?
It can take2 Hours maximum.
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Can I delete an Existing contact List?
You can easily delete contact list using Add and View contact List option.
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What is sender id?
Sender id is a SIX character identity which can represent your company or product etc. It is compulsory to use in Transactional SMS.
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How many letters I can use in single SMS?
You can use upto 160 letters for a single SMS.
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Which format does your system support for file upload?
.CSV or .TXT format.
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What is Transactional Template?
A fix Editable template which you can use for Transactional SMS.
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How much time it will take to approve sender id?
It can take 2 Hours maximum.
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How many caller id I can add?
Unlimited Caller you can add, its charge free.
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How many language I can use in Text SMS content?
Our panel has UNI CODE feature you can send SMS in any language.
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Is there any option to schedule campaign on specific time?
Yes, Use Send later option to schedule SMS for later.
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Can I send SMS on DND numbers?
Using Transactional Route you can send SMS on DND numbers. Promotional Route does not allow SMS on DND numbers.